Case Callover

Searching Case Call Overs

Click on the search button as shown in Fig 1.0, select the customer group, and the date for which you want to export the data.

Fig 1  Searching Case Call Over
Fig 1 Searching Case Call Over

Exporting Case Call Overs

Customer Case Callover can be exported from the system in an excel format by clicking on the Export button as shown in Fig 2.0 below.

Fig 2  Exporting Case Call Over
Fig 2 Exporting Case Call Over