Call Notes

Call Notes record conversations and other touchpoints with vendors. They help teams preserve context across relationship managers and support follow-up actions.

Concepts

FieldMeaning
VendorThe vendor discussed in the call note.
ContactThe vendor contact involved.
SubjectA short summary of the interaction.
NotesThe detailed call or meeting notes.
Follow-up DateThe next action date, where applicable.

How To Create a Call Note

  1. Open VRM -> Relationship -> Call Notes.
  2. Click New.
  3. Select the vendor and contact.
  4. Enter the subject, notes, and follow-up date.
  5. Save the call note.
Screenshot: Vendor Call Notes list view
Screenshot: New Vendor Call Note form