Vendor Admin

Vendor Admin contains the administrative workflows that support vendor service, compliance, and case handling.

Concepts

ConceptMeaning
CaseA tracked vendor issue, request, complaint, or enquiry.
Case calloverA review list for vendor cases that need follow-up or approval attention.
Document required groupA group of required documents used in vendor onboarding or compliance review.
Document required itemA specific document requirement within a requirement group.

How To Use Vendor Admin

  1. Open VRM -> Vendor Admin.
  2. Use Case Mgt to create and update vendor cases.
  3. Use Case Callover to review case workflow status.
  4. Maintain Doc Required Groups before adding required document items.
  5. Use Doc Required Items to check or maintain the document requirements attached to groups.
Screenshot: VRM Vendor Admin dashboard